Delivery apps in Mexico make temporary cut to fees as restaurants struggle

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Mexico’s populous capital and several states are in partial lockdowns as authorities grapple with a surge of coronavirus infections that have strained hospitals. Mexico ranks fourth worldwide for most confirmed deaths.

In Mexico City and elsewhere, eateries without outdoor seating have been restricted to take-out only, which restaurant association CANIRAC warned could be a death knell for businesses that depend on delivery apps.

“Keeping the same commissions that applied before the pandemic has become unsustainable for thousands of restaurants,” the group said in a statement this week, adding that the apps typically charge around 30% commission.

In areas with the strictest health measures, Rappi said it would cut its commission to 16.5% in February, while Uber Eats said it would reduce its to 17%. Both will charge 19% in March, and 22% in April.

Didi Food, another app that delivers restaurant meals, said earlier this week it would offer a reduced commission of 22%.

Since the coronavirus crisis began, 13,500 restaurants in Mexico City and the surrounding urban zone have closed, representing at least 80,000 job losses, according to CANIRAC.

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